Abstract
In all developing countries over the world, encouraging people are using bus service is considered as a method to decrease traffic accidents and solve traffic congestion to make a better life. However, a negative effect was found while operating bus system in Hanoi due to a certain existing situation. This study mentioned a different approach: the bus system was one reason making more traffic accident in Hanoi. The paper applied the systematic method to find the main causes of bus accident through analysis of existing bus operations. They were found that the current governor policy, bus driver behavior, poor infrastructure and facilities, and management system of the bus companies contributed to more accident and poor traffic so the public transport could not be their own real function. In order to minimize these deficiencies, this paper aimed to propose measures to improve the bus safety and to create higher quality of life for people in Hanoi.
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