Abstract

ABSTRACT Objective: to identify the prevalence of burnout syndrome in nursing professionals in Punta Arenas, Chile. Method: quantitative, descriptive, cross-sectional research in a sample of nursing professionals from Punta Arenas, Chile. Data were collected between January and March 2019, using the Maslach Burnout Inventory and a sociodemographic questionnaire. Descriptive statistics were applied in the data analysis. Results: 163 individuals participated in the study. 18% of the sample suffered from burnout syndrome, who were female young adults, i.e. between 20 and 40 years of age, and who worked in direct user care. Conclusion: the prevalence of burnout in the as-yet-unexplored place of study and in different work scenarios, such as education, management, and hospital-based and primary health care, confirms the implications of this study for occupational health in this population. This knowledge offers recent evidence to ground the implementation of occupational health promotion policies and strategies in Chilean nursing professionals.

Highlights

  • Burnout syndrome has been defined as a response to chronic work-related stress that often occurs in service organization professionals working in direct contact with the users of those organizations

  • Burnout can be considered a reaction process to stress that starts with the emotional exhaustion dimension, generating occupational tension that is confronted through depersonalization

  • The presence of burnout syndrome was analyzed in accordance with the high scores found on the Emotional exhaustion and Depersonalization subscales, and low scores on the Personal accomplishment subscale

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Summary

Introduction

Burnout syndrome has been defined as a response to chronic work-related stress that often occurs in service organization professionals working in direct contact with the users of those organizations. This three-dimensional syndrome is characterized by emotional exhaustion, depersonalization, and reduced personal accomplishment.[1,2]. Burnout can be considered a reaction process to stress that starts with the emotional exhaustion dimension, generating occupational tension that is confronted through depersonalization. This gives rise to feelings of lack of personal competence

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