Abstract

A growing body of empirical evidence shows that occupational health is now more relevant than ever due to the COVID-19 pandemic. This review focuses on burnout, an occupational phenomenon that results from chronic stress in the workplace. After analyzing how burnout occurs and its different dimensions, the following aspects are discussed: (1) Description of the factors that can trigger burnout and the individual factors that have been proposed to modulate it, (2) identification of the effects that burnout generates at both individual and organizational levels, (3) presentation of the main actions that can be used to prevent and/or reduce burnout, and (4) recapitulation of the main tools that have been developed so far to measure burnout, both from a generic perspective or applied to specific occupations. Furthermore, this review summarizes the main contributions of the papers that comprise the Special Issue on “Occupational Stress and Health: Psychological Burden and Burnout”, which represent an advance in the theoretical and practical understanding of burnout.

Highlights

  • When work and professional environments are not well organized and managed, they can have adverse consequences for workers that, far from dignifying them, exhaust them and consume their psychological resources

  • A growing body of empirical evidence shows that occupational health is more relevant than ever due to the COVID-19 pandemic

  • This review summarizes the main contributions of the papers that comprise the Special Issue on “Occupational Stress and Health: Psychological Burden and Burnout”, which represent an advance in the theoretical and practical understanding of burnout

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Summary

Introduction

When work and professional environments are not well organized and managed, they can have adverse consequences for workers that, far from dignifying them, exhaust them and consume their psychological resources. A growing body of empirical evidence shows that occupational health is more relevant than ever due to the COVID-19 pandemic. Evidence from studies of the impact of past outbreaks (e.g., SARS, influenza, or Ebola epidemics) show long-term cognitive and mental health effects (e.g., emotional distress, post-traumatic stress disorder) [13]. This evidence can be useful to design interventions for healthcare workers. Working parents may experience high levels of stress in the home environment during the COVID-19 pandemic, leading to parental burnout [22,23]. This review aims to understand what burnout is and its different components, how it occurs, to identify the factors that trigger burnout and the individual factors that modulate it, to identify the effects that burnout generates at both individual and organizational levels, to understand which are the main actions that can be used to prevent and/or reduce burnout, and to present the main tools that currently exist to measure burnout

Burnout
Subtypes of Burnout
Why Does Burnout Appear and How Does It Develop?
Social Cognitive Theory
Social Exchange Theory
Organizational Theory
Demands–Resources Theory
Structural Theory
Theory of Emotional Contagion
What Circumstances Trigger Burnout?
Organizational Factors
Work Overload
Emotional Labor
Lack of Autonomy and Influence at Work
Ambiguity and Role Conflict
Inadequate Supervision and Perception of Injustice
Lack of Perceived Social Support
Poor Working Hours
Individual Factors Modulating Burnout
Future Research
Consequences of Burnout
Psychological Consequences
Health Consequences
Behavioral Consequences
Organizational Consequences
Prevention Strategies
Organizational Interventions Aimed at Work Structure
Interventions Promoted by the Organization Aimed at Employees
Utilization of Strengths
Individual-Focused Interventions Promoted by the Individual
Decreasing Job Demands
Increased Demand for Challenges at Work
Assessment and Measurement
Generic Instruments
Specific Instruments
Special Issue on “Occupational Stress and Health
Findings
Conclusions

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