Abstract

This the first article in a series that focuses on workplace issues. The series will offer readers information regarding matters relevant to their work, issues that are important to them as they strive to give care that is effective and patient-centred. Workplace bullying is not uncommon in many professions, including the health and care sectors. It can take various forms, including verbal abuse, intimidation and exclusion. The impact of workplace bullying can be devastating. It can have serious consequences for the mental and physical health of the healthcare assistant (HCA) and assistant practitioner (AP) and it may also negatively impact on patient care. This article provides an overview of bullying and harassment in the workplace. It offers definitions of key terms and provides examples of relevant issues.

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