Abstract
Increasing environmental awareness and concern, as well as urbanization and technological development, have together resulted in an urgent need and opportunity to rethink efficient city planning. These interlinked issues of developments have started to converge under the new heading of smart and sustainable cities in India. A citizen-centric city development model becomes imperative for a city having tremendous potential for development. The article also aims to provide a detailed account of the output and outcome base framework of Dehradun smart city information technology initiatives to its core. The digital governance reforms are gaining attention with citizens being in the center of service delivery and sustainable governance.
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