Abstract
The successful implementation of institutional and technological innovation is critical for the effective execution of e-governance in smart cities. This study examines the inherent complexity associated with institutional and technological innovation in the context of smart cities. The capability of a municipality to cultivate innovation is significantly dependent on the implementation of its technological infrastructure and institutional competence. This study aims to contribute to the existing literature on the relationship between e-governance in smart cities and stakeholder satisfaction. It highlights that institutional and technological innovation could mediate these interactions. Data were collected by administering a questionnaire to a sample of 589 individuals from the Republic of Korea and Pakistan to develop multiple regression models. This study employs stakeholder and innovation theories to investigate the relationship between e-governance and stakeholder satisfaction, emphasizing the moderating effects of institutional and technological innovation. The linear multiple regression analysis findings indicate that e-governance, institutional innovation, and technological factors statistically influence stakeholder satisfaction. It was also discovered that the presence of institutional and technological innovation moderates the association between e-governance and stakeholder satisfaction.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.