Abstract
BackgroundHospitals and healthcare institutions should be observant of the ever-changing environment and be adaptive to learning practices. By adopting the steps and other components of organizational learning, healthcare institutions can convert themselves into learning organizations and ultimately strengthen the overall healthcare system of the country. The present study aimed to examine the influence of several organizational learning dimensions on organization culture in healthcare settings during the COVID-19 outbreak.MethodsDuring COVID-19 crisis in 2020, an online cross-sectional study was performed. Data were collected via official emails sent to 1500 healthcare professionals working in front line at four sets of hospitals in Saudi Arabia. Basic descriptive analysis was constructed to identify the variation between the four healthcare organizations. A multiple regression was employed to explore how hospitals can adopt learning process during pandemics, incorporating several Dimensions of Learning Organizations Questionnaire (DLOQ) developed by Marsick and Watkins (2003) and Leufvén and others (2015).ResultsOrganizational learning including system connections (M = 3.745), embedded systems (M = 3.732), and team work and collaborations (M = 3.724) tended to have major significant relationships with building effective learning organization culture. Staff empowerment, dialogues and inquiry, internal learning culture, and continuous learning had the lowest effect on building health organization culture (M = 3.680, M = 3.3.679, M = 3.673, M = 3.663, respectively). A multiple linear regression was run to predict learning organization based on the several variables. These variables statistically significantly predicted learning organization, F (6, 1124) = 168.730, p < .0005, R2 = 0.471, (p < .05).DiscussionThe findings concluded that although intrinsic factors like staff empowerment, dialogues and inquiry, and internal learning culture, revealed central roles, still the most crucial factors toward the development of learning organization culture were extrinsic ones including connections, embed system and collaborations.ConclusionsUntil knowledge-sharing is embedded in health organizational systems; organizations may not maintain a high level of learning during crisis.
Highlights
Hospitals and healthcare institutions should be observant of the ever-changing environment and be adaptive to learning practices
Until knowledge-sharing is embedded in health organizational systems; organizations may not maintain a high level of learning during crisis
The results revealed that continuous learning, dialogues and inquiry, team learning and collaboration, embedded systems, empowerment, and systems connections all have significant positive relationship with learning organization culture
Summary
Hospitals and healthcare institutions should be observant of the ever-changing environment and be adaptive to learning practices. The present study aimed to examine the influence of several organizational learning dimensions on organization culture in healthcare settings during the COVID-19 outbreak. Performance of healthcare systems varies based on the structure, process and expected outcomes [2]. Healthcare organizations such as hospitals and medical institutions remain at the nucleus of the healthcare system regardless of the type of funding and structure and the provided services to the general population [1]. Healthcare organizations are always bound to modify their functioning due to dramatic changes in prevalence of diseases and pandemics without compromising the quality of services [5]. Acquiring advanced technologies and creation and utilization of contemporary knowledge can help healthcare organizations to perform well
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