Abstract

As the intricacy of construction projects is amassed, prospects for tribulations are mounting, depicting negative impact on projects’ cost, time and excellence. Thus, eliciting claims that aredisruptive to projects, time consuming and exorbitant. BIM holds enormousprobable in prosperous claim management practices. The progression of BIM can enrich knowledge sharing for information of a building or facility. It forms a vitalbase for decision making throughout the life cycle phase from the conceptual design to demolition. BIM is also, a valuable multidisciplinary cohesive source of information technology that posts benefits and disputes in the construction industry. The main aspiration of this paper is to appraise how and to what magnitude BIM can help evading and plummeting claims in Jordan construction industry.The paper ran a literature review on recent research, industry reports, and other sources to seehow they identified claims, its classifications, benefits, impacts and challenges of BIM on construction projects.Also, the paper acknowledgedcontemporaneous challenges in the claims field and the construction industry as whole. The attained outcomes have shown that BIM overtakes traditional claim management practices in many aspects including recognizing and investigating claims, where the benefits are comprehended in time and cost savings, less change orders, less rework. Moreover, the information and knowledge management that BIM postulates can improve many aspects of claim management.

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