Building Flexible Systems of Digital Interaction between Transport Process Participants in a Changing Environment

Abstract

The transport industry is currently undergoing profound changes. They are related both to overcoming the consequences of the pandemic, and – in the longer term – to the fundamental transformation due to the ongoing process of digitalisation.Services created for intelligent traffic flow management, monitoring of infrastructure facilities, rolling stock, customer relations, digital platforms will most probably remain drivers of the ongoing digital transformation of the transport industry in the near future. From the point of view of digital technologies, the main ones include artificial intelligence, blockchain, the Internet of things, big data.Considering the vastness of the topic, the paper highlights the key, from the point of view of the authors, issues of experience and tasks of creating systemic, end-to-end digital platform solutions in the Russian transport industry, as well as on the example of railway transport (including at the corporate level), classification of already implemented solutions and promising areas of digital change in the transport and logistics industry.