Abstract
A conversational interface is an application that interacts with users using natural language in a similar way to imitate a technical support representative. The goal is to minimize customer service costs and ensure users get common, cheaply and fast responses. In this work, we presented a live customer service using a chatbot along with several services. The chatbot is applied to Open Campus, an open and free online course provider. The architecture proposed, if successful, could have widespread application in universities, and Open Educational Resources and MOOCs providers.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
