Building connected organisations: A key element in improving workplace performance in the context of the business

Abstract

The issue of workplace performance is examined in the broader context of the enterprise. While organisations may be quick to acknowledge the complexity of their business, efforts to link or synchronise the ‘working parts’ often collapse in the face of ‘silo‐based’ thinking. Real estate professionals have a role in bridging this ‘effectiveness’ gap. Building a connected organisation requires the thoughtful interplay of the physical and cultural aspects of the workplace to support the constantly changing flow of people and ideas. It is the quality of the interactions ‐ of the connections ‐ that determines business success. This paper outlines action steps of varying scale, intensity and time which can be used to combat this corporate tendency toward weak ‘connectedness’.