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Abstract
The affective commitment of employees has long been regarded as an important factor affecting workplace productivity. For casino operators, the business reality dictates that winning the hearts of employees is never easy. This study aims to deepen understanding regarding how casino employees’ affective commitment develops. Essentially, the study has adopted an integrated view in delineating the underlying mechanism and factors that cultivate casino employees’ emotional attachment to the organization. Findings of this study indicated that perceived fairness in pay, job satisfaction, and organizational climate are important determinants that play distinct roles in the transmission mechanism. Theoretical and practical implications are discussed.
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