Abstract

The Fourth Industrial Revolution has brought significant changes in the field of organizational design, especially in terms of how work is structured, organized, and conducted. One of the major trends widely adopted by numerous businesses worldwide is the establishment of virtual project teams, which allows members to work from remote locations regardless of their time zone, nation or culture and to collaborate using various information systems and technologies. Advantages of virtual project teams observed in terms of cost reduction, productivity growth, knowledge, skills, and flexibility are obvious and cannot be neglected. Nevertheless, challenges do often appear, and need to be addressed in order to create successful virtual organizations. The objective of this paper is to examine the role and importance of trust in virtual project teams, and to propose methods and activities that can help establish and nurture trust among employees in remote teams.

Highlights

  • Modern information and communication technologies (ICT) and their continuous development have changed the manner in which organizations operated, and their organizational structures, management and leadership (Luo, Van de Ven, Jing & Jiang, 2018; Snow, Fjeldstad & Langer, 2017)

  • The objective of this paper is to examine the role and importance of trust in virtual project teams, and to propose methods and activities that can help establish and nurture trust among employees in remote teams

  • Given the fact that hiring remotely might cause a number of issues in terms of security, confidentiality, and social differences, it is of vital importance to clearly define the structure and policies an organization wants to foster among its team in order to create a culture of trust

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Summary

Introduction

Modern information and communication technologies (ICT) and their continuous development have changed the manner in which organizations operated, and their organizational structures, management and leadership (Luo, Van de Ven, Jing & Jiang, 2018; Snow, Fjeldstad & Langer, 2017). Members in virtual project teams can work from remote locations equipped with electricity, computer and Internet access Those conditions offer employees the opportunity to organize their working time effectively in order to make a good balance between their private and professional lives (Lazarević & Lukić, 2016; Slavić, Bjekić & Berber, 2017). The objective of this paper is to examine the role and importance of trust in virtual project teams, and to propose methods and activities that can help establish and nurture trust among employees in remote teams. The first part of the paper discusses trust as one of the challenges remote teams face, and suggests possible solutions to the proper management thereof It studies research results found by the Remote.co team, and affirms the importance of trust for successful virtual project team organization. The second part of the paper concludes with a statement confirming the possibility of efficiently creating a culture of trust within a virtual project team through the application and adoption of a number of methods and activities

The importance of collective trust in virtual project teams
Special approach to the recruitment and selection process
Hiring an effective team leader
Establishing behavioral controls
Performance evaluation and rewarding systems
Positive organizational culture and climate
Raising awareness of swift trust among remote workers
Establishing regular and predictable communication among team members
Establishing team-building activities
Conclusion
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