Abstract
Building a successful veterinary team is foundational and a driving force to having an all-around accomplished veterinary practice, one that provides quality customer service and medical care while being financially healthy and creating an environment for team members to thrive and be happy, highly productive employees. This article focuses on new and innovative approaches to cultivating a practice personality and culture that is employee centered. This article provides a road map to assist in implementing and achieving the next big steps needed to have an employee-focused business. Taking care of employees, unlike ever before, is desperately needed in veterinary practices.
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