Building a resillient digital society of young Europeans: an assesment of Kosovo's standing and needs for a digital citizenry

Abstract

This article discusses the level of digital citizenship development in Kosovo as the newest country as well as representing the youngest population in Europe. The development of this article is based on a quantitative study as well as qualitative analysis of generated statistical results and the role of the public institution in awareness, promotion, and management of the digital citizenry. In terms of quantitative analysis, a survey was conducted with a group of the population at university level aged 18–24 with 778 respondents. The questionnaire was based on 9 main traits of digital citizenship designed by Ribble and Bailey 2007. In terms of qualitative analysis, the article focuses on the main legal infrastructure and strategic documents of Kosovo to determine its standing on this new concept and a needs analysis followed by specific recommendations on how to deal with it.