Abstract
The goal of this study is to develop a measure of judicial performance in Brazil through the motivations that drive people to use (or not) and trust (or not) the country’s judicial system. The result is a confidence index in the brazilian justice, as a statistical summary carried out in seven Brazilian states, based on a representative sample of the population. The confidence index is composed of two sub-indexes: (i) an index of perception – how the general public perceives the various dimensions of the judiciary as a public service provider - and (ii) an index of attitude – what are the attitudes and beliefs of the general public regarding the role of judiciary in solving conflicts
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