Abstract
There have been few attempts to compare and explain inter-country contrasts in the efficiency and performance of service industries. This largely reflects the inapplicability to services of productivity comparison techniques developed for manufacturing industries, relying as they do on physical output measures and focussing essentially on labour inputs. A study for the National Institute, shortly to be published, endeavours to break new ground by comparing the performance of the British commercial and merchant banks with that of the relevant financial institutions in our major competitor countries on the basis of the shares obtained by these institutions in selected international financial markets.
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