Bridging the theory-practice gap: a genealogical perspective on the most debated knowledge management challenges

Abstract

ABSTRACT To address the theory-practice gap in knowledge management research, we identify the most persistent knowledge management challenges and proposed solutions over the past three and a half decades (1991–2023). Based on a systematic literature review combining a bibliometric and a qualitative content analysis, we conceptualise a genealogic (evolutionary) model to map the historical development path of three reappearing root challenges: (1) organisational antecedents to implement a knowledge-sharing culture (2) use of ICT for knowledge transfer and (3) knowledge conversion. We find that while topics 1 and 2 are established topics, topic 3 constantly renews itself by merging with innovation-related research streams. Further, our analysis reveals the general principle that the theory-practice gap opens at the end of the inception phase of a new challenge theme. We conclude that implementing artificial intelligence in knowledge management processes and fostering knowledge creation for sustainable development are the key topics for future research.