Bridging the Gap of Idea Management Systems Application and Organizational Effectiveness with Adaptive Structuration Theory

Elina Mikelsone,Elita Liela

doi:10.3846/cbme.2017.045

Abstract

Information technologies that help to manage knowledge have a scientific and practical topicality. Among such technologies are web-based idea management systems (IMS). But there is little scientific evidence on how web-based IMS application materializes with in organizations and how they relate with organization effectiveness (OE). Authors of this paper aim to develop conceptual bases to fill this gap. The paper is based on an extensive review of literature about IMS, OE, and Adaptive Structuration Theory (AST). The aim is to develop a new research framework to explore how can the concepts – IMS, AST, OE, – be operationalized for empirical research to explore how IMS application and its results relate with OE and what are the main input and process elements in these relations? Based on a systematic literature review, that was analysed through content analysis technique and exploratory meta-analysis, authors created the adapted framework of AST for IMS context and proposed hypothesis. The paper contributes by developing detailed characterization of AST construct in webbased IMS application context on organizations. Authors propose theoretical guidance on how to explore the IMS impact on OE and expands the domain of outcomes of AST researching outcomes of web-based IMS by including OE dimensions.

Highlights

The ongoing changes in the world have made the use of knowledge and information technologies for the greatest good a clear priority (INSEAD 2016)
The research based on the literature review provides understanding how to conceptualize web-based idea management systems (IMS) application and organization effectiveness (OE) by applying Adaptive Structuration Theory (AST)
It proposes a research framework based on AST to describe the web-based IMS and OE relations

Summary

Introduction

The ongoing changes in the world have made the use of knowledge and information technologies for the greatest good a clear priority (INSEAD 2016). There are different kinds of information management systems, such as, electronic messaging systems, collaborative systems, group decision support systems, etc. One of such tools are web-based idea management systems (IMS). In previously conducted research (Mikelsone, Liela 2015) authors have developed definition of IMS based on more than 70 literature sources. Definition developed during the research is that IMS are systematic, manageable tools, tool kits that helps users to generate, evaluate and continuation of this process. Adaptive Structuration Theory developed by Poole and DeSanctis (1990) based on the idea that application of information technologies does not automatically improve outputs, but it depends on its appropriation by users. This theory has been approved by the studies to be useful to study non-ICT topics, like supply chain and process strategy, virtual teams, industrial marketing etc. (e.g. Droge et al 2012; Kirkman, Mathieu 2005)

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