Bridging the GAP: exploring the nexus between green human resource management, organizational citizenship behavior towards the environment, employee green commitment, and environmental performance in hotels

Abstract

The relationship between green human resource management (GHRM) and environmental performance (EP) has received little attention in the past, despite the hotel management discipline's mediation analysis being one of the areas examined. To fill this research gap, the study expands upon the Ability-Motivation-Opportunity (AMO) and social identity theory (SIT). It also goes beyond what has already been written by examining the relationship between environmental performance and green human resource management by examining the roles of Employee Green Commitment (EGC) and Organizational Citizenship Behavior towards the Environment (OCBE). According to a survey conducted on 273 hotel employees, it has been found that GHRM plays a positive and significant role in promoting Organizational Citizenship Behavior towards the Environment (OCBE), Employee Green Commitment (EGC), and environmental performance (EP) of hotels. Additionally, implementing green human resource management can have a considerable and favorable influence on both environmental performance and employees' commitment to eco-friendliness. It was observed that organizational citizenship behavior toward the environment and employee green commitment play a significant role in mediating the relationship between Green human resource management and hotel environmental performance. The data from the survey were analyzed using Smart-PLS 4 which involved conducting validity and reliability tests on the instruments and testing the hypothesized relationships using SEM analysis. Based on this report, it is recommended that HR managers and hotel top management develop green HRM policies to promote sustainability in the hospitality industry.