Bridging the Gap between Citizens and Decision-Makers

Abstract

Over the past few years the concepts of government and governance have been dramatically transformed. Not only is this due to increasing pressures and expectations that the way we are governed should reflect modern methods of efficiency and effectiveness, but also that government should be more open to democratic accountability. The following chapter will introduce the social impact dimension of e-democracy while proposing concrete directions and incentives that should be provided for engagement through electronic means. The intention is to highlight the fact that technology is the result of a combination of tools, social practices, social organizations, and cultural meanings. It not only represents social arrangements, but also has the potential to facilitate and / or limit different types of interaction.