Bridging hospitality education and community

Cheryl Cockburn-Wooten,Alison Mcintosh

doi:10.24135/hi.v4i1.74

Abstract

Bridging hospitality education and community

Highlights

The hospitality industry is not immune from the social issues facing our society
We held a series of community stakeholder meetings using tools, such as Ketso [4, 5], that facilitated co-created conversations with diverse stakeholders – many of whom would not ordinarily have the chance to think through a social problem together
A recommendation emerged from these meetings [2] for the formation of a network of organisations, charities, individuals and businesses that were interested in tackling social change – called The Network for Community Hospitality (NCH)

Summary

Introduction

The hospitality industry is not immune from the social issues facing our society. There are cases of hospitality initiatives for social change, including philanthropy and social enterprise [1]. Universities have not always had a good reputation for sustained meaningful engagement with external stakeholders [2]. Typical interactions at universities may include one-way guest lectures or advisory boards who may serve more as a performance of communication for accreditation boards than actual listening and engaging with stakeholders.

Results

Conclusion