Abstract
Cross-cultural communication has gained significance in recent years as a result of the ubiquitous effects of globalization on interpersonal interactions. Face-to-face language encounters, however, might not always be convenient or possible. Artificial intelligence (AI) technology provides a solution to this issue by facilitating language exchanges and fostering intercultural dialogue. In this chapter, the use of AI technology in language learning, especially for cross-cultural communication, is explored by mentioning the benefits of AI technology in language instruction, such as the provision of individualized feedback and interaction with both native and non-native speakers of the target languages. Additionally, the chapter addresses possible issues posed by the AI technology, including cultural prejudices and solutions for them. Finally, case studies of productive AI-facilitated language exchange platforms are provided, along with various AI-powered solutions that might improve learners' cross-cultural competence.
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