Abstract
When Heineken started a programme to increase the efficiency of its packaging line by 20%, it found that the most effective improvements were made from the bottom. The idea behind this strategy was that it would give people at all levels in the plant access to reliable, accurate and up-to-date management information. Moreover, by focusing on the results of their work rather than on just doing their job, they would have the means and motivation to keep benchmarking their performance against the agreed targets. Where necessary, this would enable them to take immediate action to get back on track.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callSimilar Papers
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
