Borich 요구도와 Locus for Focus 모형을 활용한 통합사례관리 슈퍼바이저 교육요구 분석

Abstract

The purpose of this study is to identify the prioritized competencies required for the structure of educational programs for case management supervisors in the public sector. To achieve this aim, we collected data on the importance and implementation of each competency from team leaders in local government and case managers, and then analyzed this data using the Borich requirements chart and the Locus for Focus model. Regardless of the type of case management supervisor, eight competencies emerged as having high educational needs: ‘knowledge of the client’, ‘understanding of supervision’, ‘counseling skills’, ‘communication skills’, ‘mediation and conflict management skills’, ‘support and encouragement skills’, ‘respect for clients’, and ‘self-reflection and self-development’. Training priorities varied between team leaders and case managers for some competencies. Based on the results of this study, we propose the development and implementation of competency-based educational programs for case management supervisors.