Boosting morale among NHS staff: what can managers do?

Abstract

British Journal of Healthcare ManagementVol. 29, No. 4 EditorialBoosting morale among NHS staff: what can managers do?Robert ConwayRobert ConwayCorrespondence to: Robert Conway; E-mail Address: [email protected]Frimley Health NHS Foundation Trust, Surrey, UKSearch for more papers by this authorRobert ConwayPublished Online:10 Apr 2023https://doi.org/10.12968/bjhc.2023.0032AboutSectionsView articleView Full TextPDF/EPUB ToolsAdd to favoritesDownload CitationsTrack CitationsPermissions ShareShare onFacebookTwitterLinked InEmail View article References BBC. Junior doctor strike led to 175,000 cancellations. 2023. https://www.bbc.co.uk/news/health-64995025 (accessed 23 March 2023) Google ScholarBradler C, Dur R, Neckermann S et al.. Employee recognition and performance: a field experiment. Manage Sci. 2016;62(11):iv–vi. https://doi.org/10.1287/mnsc.2015.2291 Google ScholarChaudhury H, Mahmood A, Valente M. The effect of environmental design on reducing nursing errors and increasing efficiency in acute care settings: a review and analysis of the literature. Environment and Behavior. 2009;41(6):755–786. https://doi.org/10.1177/0013916508330392 Crossref, Google ScholarElmblad R, Kodjebacheva, Lebeck L. Workplace incivility affecting CRNAs: a study of prevalence, severity, and consequences with proposed interventions. J Am Asoc Nurs Anesth. 2014;82(6):437–445 Google ScholarGarcia CL, Abreu LC, Ramos JLS et al.. Influence of burnout on patient safety: systematic review and meta-analysis. Medicina (Kaunas). 2019;55(9):553. https://doi.org/10.3390/medicina55090553 Crossref, Google ScholarGemine R, Davies GR, Tarrant S et al.. Factors associated with work-related burnout in NHS staff during COVID-19: a cross-sectional mixed methods study. BMJ Open. 2021;11:e042591. https://doi.org/10.1136/bmjopen-2020-042591 Crossref, Google ScholarGraber JE, Huang ES, Drum ML et al.. Predicting changes in staff morale and burnout at community health centers participating in the health disparities collaboratives. Health Serv Res. 2008;43(4):1403–1423. https://doi.org/10.1111/j.1475-6773.2007.00828.x Crossref, Google ScholarHall LH, Johnson J, Watt I et al.. Healthcare staff wellbeing, burnout and patient safety: a systematic review. PLoS One. 2016 Jul 8;11(7):e0159015. https://doi.org/10.1371/journal.pone.0159015 Crossref, Google ScholarKatz D, Blasius K, Isaak R et al.. Exposure to incivility hinders clinical performance in a simulated operative crisis. BMJ Qual Saf. 2019;28:750–757 Crossref, Google ScholarNHS Staff Survey. NHS Staff Survey national results. 2022. https://www.nhsstaffsurveys.com/results/national-results/ (accessed 23 March 2023) Google ScholarRothenberger DA. Physician burnout and well-being: a systematic review and framework for action. Dis Colon Rectum. 2017;60(6):567–576. https://doi.org/10.1097/DCR.0000000000000844 Crossref, Google ScholarSmith JG, Morin KH, Lake ET. Association of the nurse work environment with nurse incivility in hospitals. J Nurs Manag. 2018;26(2):219–226. https://doi.org/10.1111/jonm.12537 Crossref, Google ScholarStefancyk AL. One-hour, off-unit meal breaks. Am J Nurs. 2009;109(1):64–66. https://doi.org/10.1097/01.NAJ.0000344043.57392.ce Crossref, Google ScholarTeng C-I, Shyu Y-IL, Chiou W-K et al.. Interactive effects of nurse-experienced time pressure and burnout on patient safety: a cross-sectional survey. Int J Nurs Stud. 2010;47(11)1442–1450. https://doi.org/10.1016/j.ijnurstu.2010.04.005 Crossref, Google Scholar FiguresReferencesRelatedDetails 2 April 2023Volume 29Issue 4ISSN (print): 1358-0574ISSN (online): 1759-7382 Metrics History Published online 10 April 2023 Published in print 2 April 2023 Information© MA Healthcare LimitedPDF download