Abstract

In this paper, we explore public administration as a site of use for Computer Supported Cooperative Work (CSCW) applications, and outline the particular opportunities and challenges that CSCW and public administration pose for each other. We argue that public administrations in modern democratic societies are in both their organizational structures and their activities subservient to legal and political norms in a way that is different from private organizations; therefore, public administration cannot slavishly emulate CSCW applications that have proven themselves in a private context. Public administrations have to assess forms of CSCW in the light of the normative structure that is specific for them.

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