Abstract

The blockchain technology has evolved beyond traditional payment solutions in the finance sector and offers a potential for transforming many sectors including the public sector. The novel integration of technology and economy that open public block-chains have brought represents both challenges to and opportunities for enhancing digital public services. So far, the public sector has lagged behind other sectors in both research and exploration of this technology, but pilot cases show that there is a great potential for reforming and even transforming public service delivery. We argue that the open blockchain technology is best understood as a possible information infrastructure, given its universal, evolving, open and transparent nature. A comparison with Internet is meaningful despite obvious differences between the two. Based on some case studies, we have developed an analytical framework for better understanding the potential benefits as well as the existing challenges when introducing blockchain technology in the public sector.

Highlights

  • Blockchain technology (BCT) have been met with significant acceptance in recent years, and the technology has developed platforms for various applications in different areas

  • This paper focuses on the blockchain technology per se, it is important to understand how the bitcoin currency and the underlying blockchain technology is tightly interwoven [13]

  • Our case studies have illustrated the important aspect of a shared, open and evolving socio-technical platforms that characterize information infrastructures like the one we believe that BCT has the potential to become

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Summary

Introduction

Blockchain technology (BCT) have been met with significant acceptance in recent years, and the technology has developed platforms for various applications in different areas. Some of the most important features of the open blockchain technology are its global nature and scope, its decentralized and distributed character, its built-in transparency and independence of trusted parties. These features are important in countries vulnerable to corruption and in which there is a general distrust in government on the part of citizens and businesses. BCT has grown remarkably as a foundation for many novel innovations, it is still a somewhat immature technological platform At present, it seems most suitable for digital ID management and secure record-keeping and document-handling, which are core governmental activities. This gives the technology a potential for beneficially changing secure document management in the public sector

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