Blockchain Technology Application Maturity Assessment Model for Digital Government Public Service Projects

Abstract

With the deepening application of blockchain technology, exaggerating its empowering effects has become common. In recent years, the rational assessment of the maturity of blockchain technology applications in digital projects in different fields has been the focus of attention and identified as the key to improving the implementation effect of various digital projects. Although some studies have obtained substantial research results on technology maturity and its derivative applications, which can be used to predict the overall trend of a technology or guide the implementation of the technology on the ground, few studies have evaluated the maturity of blockchain technology in combination with different application scenarios. Our study combines application scenarios and the technical characteristics of blockchain technology and proposes an evaluation system for blockchain technology application maturity consisting of five primary indicators, that is, key application requirements, data security, process complexity, application ecological completeness, and technical performance requirements, and their corresponding secondary indicators. In addition, we take digital government public service projects as application scenarios and use the analytic hierarchy process (AHP) entropy method and expert scoring method to determine the weights corresponding to each index in the assessment system and construct a blockchain technology application maturity assessment model. Moreover, we apply the model to ten typical digital government public service projects to conduct a comprehensive assessment and analysis. By comparing the indicator scores of the different projects, we analyze the project characteristics influencing blockchain technology application maturity and provide suggestions for applying “blockchain + digital government public services”.