Abstract
Blockchain technology (BCT) as a disruptive innovation has chains (SCs) to effectively deal with severe disruptions, such as those accompanied by COVID-19. To this end, this study explores BCT's role in minimizing the negative impact of such SC disruptions and improving SC resilience. Our study employs semistructured interviews interwoven with thematic analysis to identify the capabilities deployable by BCT at each stage of disruption. Our study reveals key issues associated with contemporary SC networks and the capabilities that can be enhanced by blockchain-enabled SCs to mitigate such issues. Our study further proposes a conceptual framework highlighting the relationships among various phases of disruption, blockchain capabilities, and SC resilience capabilities through the theoretical lens of the dynamic capabilities view. The proposed framework underscores that for a firm operating in a dynamic and rapidly changing environment, BCT can enhance the ability to sense, ability to seize, and ability to maintain.
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