Blockchain Driven Supply Chain Management and Supply Chain Resilience: Role of Intellectual Capital

Abstract

Increased complexity in supply chain networks has led to difficulties in managing ever-increasing uncertainties in the supply chain. The disruptions caused by unforeseen circumstances adversely affect firms’ performance and business continuity, which is a cause of concern for supply chain managers and planners. A supply chain that is resilient to overcome these uncertainties while providing visibility, transparency, and traceability is required. However, developing such a supply chain has been challenging due to the dynamic nature of unforeseen events. One of the tools that have shown potential to offer developing such resiliency is Blockchain technology. However, implementing blockchain technology is challenging since it requires significant organizational structure, processes, and human resources management changes. Intellectual capital could be an effective tool for a firm to adopt a blockchain-driven supply chain resilience since it encompasses structural capital, relational capital & human capital as its major components, which could facilitate the implementation of blockchain technology. To assist supply chain planners in supply implementing blockchain for resiliency, this paper proposes a framework for developing a blockchain-driven resilient supply chain by incorporating intellectual capital. It demonstrates how the components of intellectual capital can influence blockchain technology for developing a resilient supply chain of a firm and assist supply chain planners in overcoming the challenges.