Abstract
As product customization becomes increasingly complex, it calls for a new architecture to enhance collaborations among numerous stakeholders who unnecessarily trust each other. This paper presents a blockchain-based collaborative customization framework, in which, blockchain is exploited as computational infrastructure to moderate, maintain, and manage a decentralized consensus on customization. Collaborative customization is made more transparent by enabling stakeholders to broadcast data, more flexible by fluctuating customization price against requirement fulfillment, more efficient by automating transactions through smart contracts, and more traceable by chaining transactions to constitute product identity. A practical example is presented to apply the framework to elevator customization.
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