Abstract
Previous research has suggested that the extent to which rehabilitation agencies must compete over clientele affects the structure and behavior of organizations. Institutional theory suggests, however, that increased competition is unlikely to affect the rehabilitation process and client outcomes. In this paper, multiple regression analysis on survey data from 135 agencies in 22 states suggested that organizational structure and behavior were not affected. However, increased competition did appear to lead to a greater retention of clientele while personnel constraints appeared to increase the referral of clients to other agencies. Since agencies have less control over funding and other related scarce resources, clientele appear to be the manipulable resource which can be referred or retained to meet organizational needs.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
