Abstract

The organizational performance of local contractors in Kenya remain poor. Little or no research has been done to improve this. The purpose of this research was to establish the bivariate relationships among the dimensions and determinants of organizational performance of local contractors in Kenya. A quantitative research strategy and a survey research design were adopted. The unit of observation comprised of contractors and consultants while the unit of analysis was the contractor. The sampling frame consisted of all NCA1 contractors, NCA2 contractors, NCA3 contractors, and consultants who had professionally interacted with these contractors in recent projects. A sample size of 604 was adopted. Simple random sampling was used to select the contractors. Questionnaires were administered both physically and online. Study variables have been measured perceptually. A response rate of 63% was achieved. All the 45 relationships among the dimensions of organizational performance were positive and significant at 0.01. All the 45 relationships among the determinants of organizational performance were positive and significant at 0.01. All the 100 relationships between the ten dimensions and ten determinants of organizational performance were positive and significant at 0.01 level. The three most dominant determinants of organizational performance were quality of service, organizational structure of the firm and suppliers effectiveness. Improved organizational performance of local contractors can be achieved by enhancing their internal and external environment.

Highlights

  • The organizational performance of local contractors in Kenya remain poor

  • The sampling frame consisted of all NCA1 contractors, NCA2 contractors, NCA3 contractors, and consultants who had professionally interacted with these contractors in recent projects

  • Three types of bivariate relationships were explored in this paper: (i) within dimensions of organizational performance; (ii) within determinants of organizational performance; and (iii) between dimensions and determinants of organizational performance

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Summary

Introduction

The organizational performance of local contractors in Kenya remain poor. Organizational performance is arguably the most important criteria for measuring the success or failure of a firm. It has been defined as the extent to which an organization achieves its objectives or goals using a minimum amount of resources [1]. While some studies conducted on the subject of organizational performance among contractors seem to adopt a unidimensional rather than multidimensional approach in its evaluation, others tackle the aspects of dimensions and determinants separately [2]. The purpose of this research was to establish the relationships among the dimensions and determinants of organizational performance of local contractors in Kenya through adopting a multidimensional approach

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