Abstract
Payment for goods and services in most of the outlets in the Kingdom of Bahrain can be made through cash, credit card, cheques, and also through ATM card (Automatic Teller Machine), electron cards (VISA/ MASTER, etc) by using Point Of Sale (POS) machines. POS is one of the most popular methods and requires swiping your card and entering your personal identification number (PIN) in the key pad of the POS machine. A POS machine is a single factor for authentication which is an inadequate process for many customers. This paper reports an investigation on I.T professionals and bank customers toward the acceptance of such technology using a biometric fingerprint instead of a PIN code. A qualitative method is used in this paper to gain an insight into user’s feedback and perception on the existing and proposed solution.
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