BIM business value for asset owners: key issues and challenges

Abstract

PurposeThere is a need to develop the understanding of asset owners concerning the constraints of building information modelling (BIM) implementation, and its subsequent value realisation activities in asset management (AM) cannot be overstated. This is because the life cycle cost of a built asset is three times more than construction costs and five times more than the initial investment outlays. Hence, this paper investigated and identified the key issues and challenges of realising BIM business value in AM.Design/methodology/approachThe study adopted an explorative and deductive approach. A qualitative four-stage research design strategy was adopted using 10 semi-structured interviews and document analysis to collect data. These were analysed through qualitative thematic analysis.FindingsThe study identified 15 key barriers and classified them from the perspective BIM governance dimensions, namely people, process and technology. Furthermore, the study identified that more process-based challenges are experienced than people or technology. Of the identified challenges, three are people-related, eight are process-related and four are technology-related.Practical implicationsThe analysed results focussed on the development of the understanding of asset owners, policymakers and researchers regarding the complex challenges that hinder BIM utilisation and value realisation in AM. The findings of this paper support progress towards enhanced BIM adoption in the architecture, engineering and construction (AEC) industry by highlighting the significance of the identified challenges, their nature (people-, process- or technology-based) and the resultant effect on BIM business value realisation during asset operations.Originality/valueThe original contribution of this study was the exploration and identification of the current challenges experienced by asset owners in implementing BIM during asset operations and how these affect the derivation of BIM business value.