Abstract

The goal of this research was to investigate the level of digital divide among selected European countries according to the big data usage among their enterprises. For that purpose, we apply the K-means clustering methodology on the Eurostat data about the big data usage in European enterprises. The results indicate that there is a significant difference between selected European countries according to the overall usage of big data in their enterprises. Moreover, the enterprises that use internal experts also used diverse big data sources. Since the usage of diverse big data sources allows enterprises to gather more relevant information about their customers and competitors, this indicates that enterprises with stronger internal big data expertise also have a better chance of building strong competitiveness based on big data utilization. Finally, the substantial differences among the industries were found according to the level of big data usage.

Highlights

  • The development of information and communication technologies (ICTs) in the last several decades has an important role in the world’s socio-economic progress

  • Big data analytics concerning the source of data can be classified into three domains: (i) analyzing their own big data from an enterprise’s smart devices or sensors; (ii) analyzing big data from the geolocation of portable devices; and (iii) analyzing big data generated from social media

  • We focus on the usage of big data in Europe, intending to investigate differences between European countries according to the usage of big data by their enterprises, since the digital divide at the enterprise level has been demonstrated for various ICTs

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Summary

Introduction

The development of information and communication technologies (ICTs) in the last several decades has an important role in the world’s socio-economic progress. Digital society is still an elusive aspiration for some countries, which is, in turn, causing a digital divide both at the individual and at the enterprise level [2]. In 2003, a World Summit was held in Geneva, which addressed various technological issues, with the digital divide being one of them. A digital divide occurs when groups are formed with different levels of access to specific technological infrastructures, and it is often measured at the level of individual persons. This divide can refer to those that embrace the new digital revolution and those that reject it, for various personal and demographic reasons [3]. The digital divide has substantially decreased for some of the technologies [4]

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