Abstract

The innovative technologies emerged with the industrial revolution “Industry 4.0” as well as the new ones on the way of advanced digitalization enable delivering enhanced, value-added and cost-effective manufacturing and service operations. One of the first areas of focus for Industry 4.0 applications is operations related to healthcare services. Effective management of healthcare resources, clinical care processes, service planning, delivery and evaluation of healthcare operations are essential for a well-functioning healthcare system. Yet, with the adoption of technologies such as Internet of Health Things, Medical Cyber–Physical Systems, Machine Learning, and Big Data (BD), the healthcare sector has recognized the relevance of Industry 4.0. The concept of BD offered numerous advantages and opportunities in this field. It changed the way information is gathered, shared and utilized. Hence, in this study our main ambition is to provide readers with a review of publications which lie within the intersection of Industry 4.0, BD, and healthcare operations and give future perspectives. Our review shows that BD constitutes an important place on the technologies Industry 4.0 provides in the healthcare domain. It helps design, improve, analyze, assess and optimize operations in the domain.

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