Abstract
Taylor Taggart, a sales rep for Tees R Us, received earlier in the afternoon an inquiry and specifications for a rush order of T-shirts for Alpha Sigma Eta sorority, a regular customer of Tees R Us. Having now confirmed production availability and estimated costs, Taggart was prepared to return Darcy Elliot's phone call and hopefully close the deal -- there was more urgency than usual to secure contracts because the order volume had fallen below budget.
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