Abstract

This study aims to provide valuable insights that can contribute to future research directions, policy formulation, and management of water distribution systems to avoid potential risks. This research was conducted using bibliometric analysis of articles related to the topic under study. This research methodology is designed to carry out bibliometric analysis of literature related to water distribution systems, using the VOSviewer and Publish or Perish 8 applications. Research findings show that passenger transportation, satisfaction, and development are the three main keywords and additional keywords related to the research topic. Based on data from the Public Transportation Satisfaction Study, it can be concluded that the number of studies continues to increase from 2000 to 2023, with the highest number in 2021. The research trend regarding public transportation satisfaction continues to grow every year and will continue to increase in the coming years.

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