Abstract

Abstract Citizen developer teams can be a valuable asset to any organization as they can help drive innovation and increase efficiency by quickly building custom solutions to meet specific business needs. They can also help bridge the gap between IT and business teams, allowing for more collaboration and better alignment of technology with business goals. Overall, citizen developer teams are a way for organizations to tap into the collective knowledge and expertise of their employees, empower them to drive digital transformation and improve business processes. This presentation aims to illustrate the importance of having such hybrid teams in any organization. By empowering non-technical employees to create custom software solutions, organizations can access a diverse range of knowledge and expertise to meet the needs of all stakeholders. DataGMA exemplifies this approach, having successfully improved data-driven processes at YPF Upstream NOC through the development and implementation of short-term Digital Solutions. By utilizing microservice principles and agile methodologies, DataGMA has made a significant impact on the organization, fostering a culture of data-driven decision making and improving various business processes. Specifically, DataGMA is a YPF Upstream NOC multidisciplinary team that combines geoscientists with technical support to deliver short-term solutions using Python and Low Code Platforms. While IT manages main and corporate applications according to corporate priorities and scope, DataGMA can take on new challenges and provide targeted solutions for short-term needs. Historical data was officially safeguarded and made available through new workflows, via optimized formats. Many manual tasks were replaced by automatic processes and many Python applications were created to optimize the interpretations of physical phenomena, with minimal cost. Finally, work methodologies and reporting of various disciplines were optimized through a combination of dashboards and low code application building. Throughout 3 years, DataGMA has improved many business processes by tackling non-governed data and building data awareness. This has radically improved engagement around the data life cycle and reduced time of no valuable work, such as repetitive or inefficient tasks. With a dynamic approach, the team was able to solve, not only recurrent business problems but new challenging ones, which has helped with digital transformation transition. DataGMA is an example of how a group of citizen Developers, included in a team with access to digital technologies, can achieve a direct impact on business performance.

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