Abstract

A simple and effective multi-criteria decision-making methodology named as “Best Holistic Adaptable Ranking of Attributes Technique (BHARAT)” is proposed that can be used in single- as well as group decision-making scenarios of the industrial environment. The attributes data for various alternatives can be quantitative or qualitative (i.e., expressed in linguistic terms). This paper proposes to transform the qualitative attributes into quantitative attributes by means of simple linear scales rather than complex fuzzy scales. The proposed BHARAT method normalizes the data with reference to the “best” alternative corresponding to an attribute and the normalization procedure is repeated for all the attributes to get the normalized data. A group of decision-makers or a decision-maker assigns ranks to the attributes according to how important they are deemed to be, and these ranks are then transformed into the proper weights. The total scores of the alternatives are calculated by multiplying the weights of the attributes by the corresponding normalized data of the attributes for different alternatives. Four industrial case studies are presented to illustrate the potential of the suggested BHARAT method. The first case study deals with the problem of an automated warehouse selection for a large industrial plant involving a single decision-maker, 13 attributes, and 4 alternative warehouses; the second case study deals with the problem of sustainable maintenance service provider selection for a large petrochemical plant involving fuzzy group decision-making with 5 decision-makers, 9 attributes, and 4 alternative maintenance service providers; the third case study deals with the problem of alternative strategy selection for implementation of a make-to-order system for passenger car manufacturers involving 6 factors, 18 sub-factors, and 3 alternative strategies; and the fourth case study deals with the problem of process parameters selection in a sustainable high speed turning operation involving 4 attributes and 9 alternative sets of experimental conditions. The results of the proposed decision-making method and its second version are compared with the other popular decision-making methods. The proposed method and its another version are proved simple, effective, powerful, flexible, easy to apply, do not require the use of fuzzy logic, offer logical and consistent procedures to assign weights to the attributes, and are applicable to different decision-making scenarios of the industries. Part-1 of this paper describes the applications of the BHARAT method to multi-attribute decision-making problems and Part-2 describes the evaluation of Pareto solutions using the BHARAT method in multiple objective decision-making problems.

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