Abstract
Potential users of Open Source Software (OSS) face the problem of evaluating OSS, in order to assess the convenience of adopting OSS instead of commercial software, or to choose among different OSS proposals. Different metrics were defined, addressing different OSS properties: the Total Cost of Ownership (TCO) addresses the cost of acquiring, adapting and operating OSS; the Total Account Ownership (TAO) represents the degree of freedom of the user with respect to the technology provider; indexes like the Open Business Quality Rating (Open BQR) assess the quality of the software with respect to the user's needs. However, none of the proposed methods and models addresses all the aspects of OSS in a balanced and complete way. For this purpose, the paper explores the possibility of adapting the Balanced Scorecard (BSC) technique to OSS. A preliminary definition of the BSC for OSS is given and discussed.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
