Abstract

The aviation industry is evolving, driven by advanced techology like autonomous systems, machine learning, and data analytics. Artificial intelligence (AI) applications, including predictive maintenance, flight planning, and air traffic management, are transforming operations and safety. However, integrating these technologies poses challenges and ethical dilemmas explored in this chapter. The authors analyze AI's impact on safety, efficiency, customer service, and cost-effectiveness in the airline industry. Through a systematic examination, the authors seek to offer insights into the pivotal question of whether the preference should lean towards a fully automated AI-driven system, human operation, or a harmonious AI-human partnership within the airline industry. By weighing the pros and cons of each approach, the authors aim to shed light on the path that holds the greatest promise for the future of aviation, ultimately ensuring the industry's continued excellence and sustainability.

Full Text
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