Abstract

Scholarly discussions of the consequences of the on-demand economy on work mainly focus on precarity. Using a case study of Didi Chuxing, this article moves beyond this conventional approach to highlight coercion as a striking feature of labor relations in China’s ride-hailing industry. Drawing upon the conceptual tool of neo-bondage, this article foregrounds the central role played by forced labor in securing a cheap and docile work force during Didi’s rapid market expansion. This article advances the existing literature in two ways. First, it highlights the need for a more robust analysis of the productive forces in the on-demand economy. Second, it argues that the on-demand economy not only represents an intensification of the ongoing trend toward precarity, but also an extension of forced labor regimes from electronic assembly lines to the service industry.

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