Abstract

Blue Lotus 360° (Pvt) Ltd is a Sri Lankan cloud-based Enterprise Resource Planning (ERP) software system provider. They specialize in offering a user-friendly web-based ERP solution for businesses of all sizes and industries. Blue Lotus 360° brings a wealth of experience and expertise to drive strategic initiatives. With a global presence and local offices, Blue Lotus 360° serves thousands of users and collaborates with strategic partners. By actively embracing Corporate Social Responsibility (CSR) and engaging in strategic partnerships, Blue Lotus 360° enhances its reputation and competitiveness in the market while prioritizing social and environmental concerns. Blue Lotus 360° stands to gain substantially by embracing CSR principles, establishing itself as a magnet for individuals who prioritize values and ethics in their professional journeys. Among various CSR initiatives of the Blue Lotus 360°, the implementation of the ERP system at Mithuru Mithuro (MM) stands out as a notable work. MM is a leading non-government organisation in Sri Lanka which provides rehabilitation facilities for drug addicts, covering three districts on the island with a total of over 800 residents in their care. Recognizing the technology’s pivotal role in enhancing operational efficiency and addressing the existing issues in the organization, the Board of Directors of the MM Movement selected Blue Lotus 360° (Pvt) Ltd to implement an ERP system as it is a pioneering company in providing software solutions in the dynamic landscape of the volatile, uncertain, complex and ambiguous (VUCA) world.

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