Abstract

Purpose– The purpose of this article was to summarize the author's presentation about improving library services to people with disabilities made at the 2014 Texas Library Association annual conference.Design/methodology/approach– She uses expertise developed teaching face-to-face and online course about assistive technologies and library services for patrons with disabilities.Findings– Topics covered include early approaches to library accessibility, sample assistive technology applications for iPad, iPhone or Android and suggestions for developing a plan for improving services.Practical implications– Readers are encourages to evaluate the current level of services and develop plans for improvement.Social implications– An increasing number of patrons with disabilities are visiting public, school, college and university libraries. Librarians want to provide the best possible service. Information and recommendations from this article will provide assistance.Original/value– This conference provided a wonderful opportunity for sharing and planning with other librarians.

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