Beyond adaptive security coping behaviors: Theory and empirical evidence

Abstract

Extant research seldom focuses on maladaptive security coping behaviors. Applying the extended parallel process model, this study has developed a research model to reveal the processes underlying users’ adaptive and maladaptive security coping behaviors. The model is empirically examined along with alternative models. Results show that perceived coping efficacy is the most influencing factor promoting adaptive coping behaviors and deterring maladaptive coping behaviors. Fear plays a mediating role in the threat appraisal process and leads to adaptive and maladaptive coping behaviors. Trust in the Internet as the contextual factor influences the threat and coping appraisal processes and adaptive coping behaviors.