Bettering the business process

Abstract

PurposeThis paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.Design/methodology/approachThis briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.FindingsThere is a need to better understand the intersection of business process improvement and business process management (BPM) and how research in this area could help organizational efficiency. Organizations looking to improve business processes typically look at singular issues, often without considering the interconnectedness of various projects. Lehnert et al. (2017) have identified this intersection, termed by them as process project portfolio management, as a rich vein of research potential. There is the potential to understand how to improve business processes without ignoring the relationship individual projects have with each other. By mitigating the potential trade-offs inherent in any process of improvement, this new approach could benefit organizational performance in a significant way.Practical implicationsThe paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.Originality/valueThe briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.