Abstract
Unsynchronised social and health care service delivery leads to inefficiencies, duplication of resources and reduced levels of quality of care. Older people are particularly affected by this situation. They often need both types of services, such as support with daily living activities and chronic disease management. ICT has the potential to support integrated service delivery to achieve high quality independent living and wellbeing for older people across Europe and elsewhere. Against this background, the presentation will demonstrate experiences and results derived from the development and piloting of ICT-supported integrated care services in eight sites across Europe, namely Dublin, Hull, Milton Keynes, Malaga, Veldhoven, Geldrop, Eindhoven and Bielefeld. Through innovative usage of ICT, current ‘silos’ in service delivery are broken up to allow for cooperation across relevant care sectors and participation of family members. The integrated services are to support the effective management of chronic diseases, and to address issues which affect independence, such as reduced agility, vision or hearing, in order to significantly improve the quality of life for older people and their carers. A dedicated programme of service process innovation complemented by adaptation of technology is being pursued in order to develop an integrated digital support infrastructure and related services:
Highlights
Unsynchronised social and health care service delivery leads to inefficiencies, duplication of resources and reduced levels of quality of care
Older people are affected by this situation. They often need both types of services, such as support with daily living activities and chronic disease management
Through innovative usage of ICT, current ‘silos’ in service delivery are broken up to allow for cooperation across relevant care sectors and participation of family members
Summary
Unsynchronised social and health care service delivery leads to inefficiencies, duplication of resources and reduced levels of quality of care. Better and more efficient care through ICT-enabled integration of social care and healthcare services: experiences from two European projects They often need both types of services, such as support with daily living activities and chronic disease management.
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